Delivery policy

Delivery & pickup methods

Four Lumens offers you the following ways to receive orders:

Personal Pickup (Free): You can pick up the products directly from our office located in Chisinau, Industriala Street 75.

Delivery by Courier / Transport: We ensure the delivery of light boxes and LED systems throughout the Republic of Moldova, to the address specified in the order

Execution and delivery times

All our products (Light Boxes, illuminated signs, LED structures) are made to order according to individual dimensions:

Production time: The manufacturing period varies depending on the complexity and volume of the project and will be communicated to you upon order confirmation.

Transit time: After production is completed, delivery by courier takes an average of 1 - 3 business days within the Republic of Moldova.

Transportation costs

The delivery cost is not included in the basic price of the product (from 4,000 MDL / m² for light boxes) and is calculated separately depending on the final dimensions, package weight and destination address.

The exact shipping amount will be determined and communicated before the order is shipped.

Checking the parcel at reception

We recommend checking the condition of the packaging and the integrity of the products when picking them up from the courier:

If you notice visible damage to the packaging or product caused by transport, please draw up a report of the findings with the courier and contact us immediately.